Account Executives (AEs) — The Engines of Our Firm

We want to keep First Responders and their patients safe, increasing access to emergency care and decreasing its cost in U.S and abroad.   We also want to help put Americans back to work.

We're taking a disruptive approach not just to technology and marketing, but also our salesforce development and management.  We're recruiting account executives to go into the field and build relationships with the First Responders we serve across industries.  And we're especially interested in recruiting from areas that have been ravaged by unemployment. 

This agency approach, modeled on adjacent industries like insurance (and more recently, the hyper-successful direct-sales company Groupon), is vastly different from the industry's status quo, which is detached and tends to operate at a distance.  By putting our marketing materials online, we aim to spark a rush toward transparency in the First Response marketplace, where true e-commerce can take hold (better late than never) and the time and expense of RFPs become a thing of the past.

AEs are the engines of our firm, the stars in our prehospital constellation.  We want them to go into the field, build relationships, learn what our users actually need, and find solutions among our technologies.  If we don't have a solution, let's build a solution.  

As a firm, we find ourselves battling the inertia imposed by our competitors, who have kept their clients starved of knowledge about the amazing feats of safety and efficiency that are possible through technology.   Our commission-based model is transparent, simple, and rewards our AEs for introducing innovation to niches where paper (or less) has been the status quo.

To inquire about these positions, contact Jonathon Feit or Christian Witt.  We'd be honored to work with you.

Account Executives

Account Executives are the faces of our company, but they must be the ears of our company, too.  A hallmark of the industries we serve is that technology providers tend to engage their clients by understanding the products and service they need.  

We don't want our AEs to SELL per se — rather, we expect that they will ASK QUESTIONS, LISTEN TO THE ANSWERS, AND HELP SOLVE PROBLEMS by working with clients to determine which solution(s) best fit their needs.  If we don't have a suitable solution now, AE's will bring that opportunity to the company.  What would make our offerings better, more useful, more robust, more cost-effective, etc., so that the sales become a relationship and dialogue. With good follow-up, that relationship and dialogue transaction has the potential to grow even more lucrative. 

This fundamental characteristic — the ability to ASK QUESTIONS and LISTEN TO THE ANSWERS — necessitates special characteristics for our AEs:  we are looking self-starters who are entrepreneurial and outgoing.  Outgoing.  Able to discuss anything.  Journalistic, with a broad interest in people and subjects.  People who take an interest in their communities' health and safety.  PASSION, and a desire to help First Responders help those they serve.

AEs must be willing to work in the field and/or on the phone and schedule flexibly around uncertainty (First Responders often change schedules on short notice, if an emergency arises).  They should recognize that their success is tied to the group's, and the group's success is tied to theirs.  Their integrity must be beyond reproach: clients should never wonder whether an AE will fulfill his or her promise. 

Specific compensation will depend upon experience, but the ideal AEs will be comfortable with a package that is commission-based, because "pay for performance"— with rewards on par for new clients and renewals — is among our most effective tools to underscore BLT's accountability. Few things are more important to our clients than reliability and responsiveness.

Regional Directors — Nationwide Across Beyond Lucid Technologies's Sales Regions

Regional Directors are sales and marketing professionals PLUS.  When we say "plus," we mean entrepreneurs and self-starters who view themselves as pioneers, but recognize that sales is about more than simply closing a transaction.  It's also about service, folow-up, and accountability. 

Our RDs will want to go into the field and meet directly with customers. They will also be strategic thinkers looking for new marketing opportunities, trade shows, networking opportunities, etc., within their districts -- and they will know how to inspire their teams to beat expectations time after time.  The ideal candidate will realize that the bottom-line (and the company's collective success) depends on the ability to manage costs versus revenues, so they will be efficiency-minded, using technology to its fullest, and keeping in touch with HQ so that we can provide the support and guidance they need in the field.

RDs will be responsible not only for the front-end portion of sales and marketing in their regions, but also for account management and support functions.  While technical support will be handed off to TOp Executives, the RD must be prepared to make important decisions regarding fulfillment, repair vs. replacement, etc.  

Specific qualifications include a strong attention to detail, ability to manage both people and process (including accounting and reporting), and a general understanding of technology, quality control, and troubleshooting principles.  The ideal candidate will have a strong regional connection through which they can demonstrate immediate sales contacts.  College degree not required if work experience is sufficient.

Technical Operations (TOp) Executives

Technical Operations (TOp) Executives are engineers, client service agents, and troubleshooters rolled into one.

They will NOT be scripted, but they WILL be smart and personable, able to walk a client through a malfunction and help decide whether the problem can be fixed over the phone, or in person, or must be returned to an OEM for repair or replacement.  Rather than being an "entry level" job within BLT, TOp Executives are among the most critical members of our team, because First Response is always a 24-hour business, and our success — and our clients' — depends on our ability to respond to emergencies quickly, efficiently, and knowledgeably.   

BLT's TOp Executives must be able to assess a problem and make a decision that can later be supported both technically and financially; for that reason, they must have a thorough grasp of computer engineering and operations.  But they will be talking with customers directly, so the ideal candidate should be able to calmly relate to a client or administrator who is stressed. The ideal candidate will also be sufficiently creative enough to help the client find a work-around to "keep the lights on" in the event of a problem that requires an in-depth solution (such as a hardware replacement).

TOp Executives should be technically sophisticated and experienced.  An Engineering, Computer Science, or related technical degree is preferred but not required if sufficient experience can be demonstrated. Compensation depending on experience.

 Corporate Positions

We're currently recruiting for the following roles:

Head of Sales

To inquire about or apply for these positions, please contact Jonathon Feit or Christian Witt.  We'd be honored to work with you.